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Payments and Security
Payments and Security
Payments and Security
Payments
How do I pay for a QualtraDeal purchase?
Are there any hidden charges when I make a purchase on QualtraDeal?
What is Cash on Delivery?
How do I pay using a credit/debit card?
Is it safe to use my credit/debit card on QualtraDeal?
What steps does QualtraDeal take to prevent card fraud?
What is a 3D Secure password?
Can I use my bank's Internet Banking feature to make a payment?
I don't have a credit/debit card. Can I still make a purchase at QualtraDeal?
My transaction failed but the money was deducted from my account. What do I do?
Cancellation and Return
I am not satisfied with the quality of product I received. What should I do?
What do I do if I receive a faulty product?
How can I return the product received from QualtraDeal?
What do I do if I receive wrong product?
What do I do if the product received is physically damaged?
How do I cancel my order?
How long will it take to cancel my order?
Is there any item not eligible for return/replacement?
Why was my order cancelled?
Refunds
How does refund process works and what is the time limit?
What about refund after cancellation?
When will I get my refund?
I paid the amount upfront while purchasing product from QualtraDeal, how do I get the refund?
I paid cash on delivery, how would I get the refund?
What are the details you require to process NEFT refund?
Can I ask for NEFT refund if I paid through Credit Card/Debit Card/Netbanking?
How will I get a refund for the order I cancelled or product I returned?
